Multichannel Retail
Top stories summarized by our editors
4/18/2018

An appeals court in London began hearing a case Monday brought by UK retailers arguing that the interchange fees charged by Mastercard and Visa are anti-competitive. Retailers including Morrisons and Sainsbury's began the fight five years ago and have brought multiple lawsuits against both credit card companies.

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Morrisons, Sainsbury
4/18/2018

A survey by UPS showed that 75% of US online shoppers shipped returns to back to retailers. The survey of 18,000 global online shoppers revealed that Mexican consumers were least likely to return items.

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UPS
4/18/2018

A Norwegian repair-shop owner accused of possessing counterfeit Apple products fought a lawsuit filed by Apple and won. Apple only allows authorized users that pay a fee to purchase replacement parts.

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Motherboard
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Apple
4/18/2018

Automaker Tesla is sending damaged parts to machine shops for repair, according to CNBC reporting that cites employees and ex-employees.

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CNBC
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Tesla, CNBC
4/18/2018

Companies including manufacturers of phones and game consoles may be in violation of warranty laws if they warn product owners that they would be in violation for breaking a seal or using unauthorized parts or services. That's according to the Federal Trade Commission, which issued warnings to six companies.

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The Verge
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Federal Trade Commission
4/18/2018

Dick's Sporting Goods says it will destroy firearms pulled from store shelves after a February policy change. The company will follow federal guidelines and destroy the guns at its distribution centers while recycling anything possible.

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Sporting Goods, Dick
4/18/2018

General Electric's KUBio service provides viral drug companies with prefabricated manufacturing lines. GE says the technology, which does not yet have customers, could cut building costs by up to 50%.

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Reuters
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GE, General Electric
4/18/2018

Collaborating with maintenance teams during the asset-design stage can result in cost savings for companies over the asset's life cycle, writes Prasanna Kulkarni of Comparesoft.

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Control Engineering
4/18/2018

A Deloitte report details how Industry 4.0 technology is improving distribution management by allowing operators to monitor HVAC or other systems remotely and optimize performance based on the data.

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Supply Chain Dive
4/18/2018

A built-in approach to security is best for manufacturers and should include virtual private networks, automated patching, unique hardware identifiers and compartmentalization, writes Julian Weinberger of NCP Engineering.