Supplier role conflict occurs when a customer requests extra accommodations from a supplier that fall outside the supplier's normal responsibilities, a situation that researchers from Miami University in Ohio studied. The study showed pervasive conflict exists with the supplier being less willing to make future accommodations, though buyers seem less impacted.
Target has made a move into same-day delivery with the purchase of grocery service Shipt for $550 million. The acquisition is Target's latest attempt to catch up with Amazon in the home-delivery space.
The World Health Organization estimates poor mental health costs the global economy $1 trillion a year, so it's necessary employers create a culture where people feel as uninhibited to discuss mental health as they do physical health, writes Jennifer V. Miller. Listen to people and thank them for confiding, she writes, but avoid giving advice or pep talks.
SUPERVALU has completed its purchase of Associated Grocers of Florida. The company has also broadened Instacart home-delivery and curbside-pickup options from its Cub stores to all retail brand locations.
Amazon.com has about 150 million square feet of warehouse space in 330 facilities across dozens of US states, and fulfillment centers account for most of that square footage, according to data from MWPVL International.
Less-than-truckload cost methodologies are changing as density-based pricing has become common and shipments have become more compact and frequent, writes Greg Umstead of Transplace. Co-loading is one option to consider, especially because technology has improved network visibility, he writes.
Loading 100% of a maintenance schedule is better for productivity than any option that leaves time open, writes Doc Palmer of Richard Palmer and Associates. A fully loaded schedule is best for goal setting, problem-solving and worker allocation, he writes.
Operational technology security vulnerabilities are often overlooked because it is easier to focus on IT functions, writes Scott Hollis of PAS Global. "Given the variety of different automation system brands and models running in industrial facilities, a more efficient, standardized approach to OT vulnerability identification and remediation tracking is needed," he writes.
Supply chain professionals looking to offset risks need to collaborate and look ahead through "what if?" planning, in-memory analytics and end-to-end visibility, writes John Westerveld of Kinaxis. "Imagine having the ability to instantly create a scenario using a complete copy of all your supply chain data," he writes.
Supply chain professionals see billing and payment processing as possibilities for the use of blockchain but express concerns over finding the right talent, writes Becky Partida of APQC. One starting point is seeing whether any business partners have blockchain expertise, she writes.