Fewer holiday window displays among New York City retailers suggest they might be giving in to the supremacy of online shopping. "I've been here 25 years, and in my experience, our desire is not to sell merchandise so much as to be part of the New York experience," said Jack Hruska, executive vice president for creative services at Bloomingdale's.
The US is home to 14 million millennial moms, and the group brings in 45% of revenue at J.C. Penney, which is making more moves to appeal to the younger demographic. In addition to expanding its popular partnership with Sephora to more stores, the retailer has brought back a seasonal toy department and it's expanding Belle & Sky, a fashion brand aimed at millennials.
Banana Republic will debut a holiday capsule collection for men from Los Angeles-based designer Greg Lauren this month. The 16-piece line ranges in price from a $178 thermal shirt to a $3,000 cashmere coat.
Amazon has opened a basketball court-size showroom in Beijing's Sanlitun Square to display merchandise from its US and UK online marketplaces. Shoppers can use their smartphones to scan bar codes and purchase the products online at Amazon's China site.
Nokia might make a comeback in the smartphone market after HMD Global leased the brand rights from Microsoft and started working with Google to use its Android operating system. The company intends to launch an Android-based device early next year.
Wal-Mart Stores has opened a 4,000-square-foot grocery pickup and gas store in Thornton, Colo., the second location for the company's newest retail concept. The retailer will fulfill online orders from a nearby full-line Wal-Mart store, and shoppers who place their orders online by 1 p.m. can pick them up the same day.
Canadians did 98% of their buying in stores during the first three quarters of the year and only 2% online, according to Statistics Canada. Online sales totaled $8.1 billion in the period, with $6.3 billion going to pure-play e-commerce companies such as Amazon and the rest to traditional retailers.
Referrals are a valuable source of new business, and Marcia Turner discusses seven ways to get more. It's important to encourage you fans to share their experiences with your company on social media, provide incentives and ask satisfied customers to send more business your way, Turner writes.
Mobile devices account for a significant share of e-commerce traffic, so small businesses have to provide a positive experience for these shoppers. Businesses can prepare for a mobile-focused future by keeping five essential points in mind, beginning with focusing on simple design, writes Peter Nowak.
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