Media companies are investing in more video and over-the-top options to appeal to a wider audience of younger viewers. Competition to reach millennial viewers has gotten more aggressive, with recent developments including BuzzFeed splitting its entertainment and news departments, speculation about Disney acquiring Vice and Spotify delving into original video programming.
Sprout in September will begin broadcasting "The Furchester Hotel," a children's series featuring beloved "Sesame Street" characters Cookie Monster and Elmo. This comes following last year's move of "Sesame Street" from Sprout to HBO, which has first-run rights through 2020.
Raycom Media will air a benefit concert across its stations and on Bounce TV on Labor Day for the victims of the Louisiana flooding. More than a dozen music professionals, including Randy Jackson and Harry Connick Jr., will perform at Baton Rouge's River Center Theater to raise money for the American Red Cross' Louisiana Flood Relief fund.
Today marks the one-year anniversary of the shootings of WDBJ's Alison Parker and Adam Ward, an occasion marked with a moment of silence on WDBJ and a dedicated morning broadcast on Roanoke, Va., radio station Q99. Since the tragedy, WDBJ has gotten new management, a memorial has been erected, and the team strives "to live up to the standards that Adam and Alison tried to reach," says former General Manager Jeff Marks.
The National Park Service is celebrating its centennial with an 11-minute virtual reality experience featuring President Barack Obama as he explores Yosemite National Park with his family. "Through the Ages" was created by Felix & Paul Studios, National Geographic and Facebook's Oculus unit.
Consumers who stack streaming video services with a pay-TV package are the most satisfied with their service, while those who substitute streaming for pay-TV are the least satisfied, J.D. Power's Streaming Video Satisfaction Study has found. Respondents with pay-TV and streaming services ranked their satisfaction at 826 on a 1,000-point scale, compared with 802 points for consumers who only streamed.
The Obama Cool and Connected broadband program will be used to revitalize downtown areas in 10 Appalachian towns across six states using resources from the US Environmental Protection Agency, the US Department of Agriculture and the Appalachian Regional Commission. Experts will work within the communities to "create connected, economically vibrant main streets and small town neighborhoods."
Broadcasters and Republican Federal Communications Commission members Ajit Pai and Michael O'Rielly spoke out against the updated media-ownership rules released by the FCC on Thursday. The rules, which the National Association of Broadcasters called "arbitrary and capricious," largely retain the newspaper-broadcast cross-ownership rules that have been in place for more than 40 years.
Verizon Enterprise Solutions' new chief information officer is emphasizing the importance of the carrier's IT processes and staff in dealing with customers. "If the CIOs and IT leaders are not truly engaged with the business and we still think running IT as a backroom operation is in vogue, then CIO will stand for 'career is over,' " Vic Bhagat said.
Telecom companies are using more digital technology to manage their operations, creating new opportunities to improve customer service, Bain & Co. analysts assert. This involves providing lean and efficient call center support to "reinvent" customer episodes, cut costs and boost efficiency.
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