A study by Pentland Analytics and Aon has examined 125 reputational crises over the past decade and what happened to their shareholder value over the following year. The study found that companies could either add 20 percent of value or lose up to 30 percent of value depending on how they had prepared for the crisis and how management behaved in the immediate aftermath of the event. "Communications have changed -- both the opportunity for error, punished by social media, and the accelerated response times that are now assumed," said Dr. Deborah Pretty, founding director of Pentland Analytics. Learn more.
U.S. Cellular will provide unlimited data subscribers with a $10 credit each month if they use less than 3 gigabytes each month under new pricing plans that take effect Aug. 23. The carrier confirmed it is raising its unlimited plan by $5 a month and doing away with the 6 GB package.
Samsung Electronics expressed hopes to become the first phonemaker to release a 5G phone, but mobile head DJ Koh said the Galaxy S10 will not be that phone. Also, Samsung introduced the Exynos Modem 5100, which complies with the latest 5G standard and is backward-compatible, meaning that the Exynos Modem 5100 could speed the release of a 5G phone.
FirstNet's board has approved an $81 million operating budget for 2019, voted to put $81 million in a new reserve fund and set aside $79 million for investments in building its network. A plan that go beyond an operating budget "really marks the very important milestone in this, the first year of the sustainable business model," said FirstNet board member Ed Horowitz.
Altice USA has filed a special temporary authority licensing application with the Federal Communications Commission to conduct testing on Citizens Broadband Radio Service spectrum. The company seeks to begin indoor and outdoor testing on Sept. 1 using small cell products and equipment from vendors including Nokia and Ericsson.
The number of IPOs filed in the US has doubled in the past year, and continues to trend upwards, with technology companies representing more than 25% of those filings. But the US Supreme Court's recent decision in Cyan, Inc. v. Beaver County Employees Retirement Fund has triggered questions and uncertainty for tech firms about to launch an IPO. Join leaders from our Technology practice and Financial Services Group on August 15 as they discuss the impact of the Cyan case on D&O IPO litigation and what strategies tech firms can employ in the IPO planning process. Register here.
Federal regulators last week established rules for the upcoming 5G wireless auctions for millimeter wave frequencies, which will begin Nov. 14 with the 28 gigahertz spectrum, followed by the 24 GHz band. Members of the Federal Communications Commission disagreed on procedural aspects and scheduling.
Tablet sales worldwide dipped 13.5% in the second quarter, with Apple and Huawei being the only vendors showing any gains during the period, per IDC findings. IDC lists the top five companies in the space as Apple, Samsung, Huawei, Lenovo and Amazon.
UBreakiFix President and co-founder Justin Wetherill expects same-day repair to be a huge focus for the smartphone repair industry over the next five years. "You'll also see a widening in the services we offer and the devices we fix," Wetherill added.
User-generated content can help advertisers win the trust of today's ad-avoiding consumer by providing social proof from a community of advocates that a brand's superior customer experience and values are genuine, writes Raj Nijjer. "[B]rands that position themselves as 'human, helpful and handy' will be able to cut through the soulless noise that is today's marketing landscape," he writes.
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