Live-streaming of crisis situations, increasing cybersecurity and workplace violence concerns, and the growing use of alternative platforms besides Twitter to spread news and information are among the top crisis management trends to follow this year, writes Melissa Agnes. "Being crisis-ready means understanding all aspects that will impact your crisis preparedness and crisis management, and taking proactive steps, every day, to be prepared, vigilant and resilient," she writes.
The city of Chicago and its police department face a lawsuit over the department's use of so-called stingray devices, which act like cellular towers and collect private cellphone transmissions. The suit claims that the use of the devices without a warrant during a 2015 Reclaim MLK Day rally was a violation of free speech and search-and-seizure protections.
Over the last few years, it has been getting harder for businesses across a variety of sectors to find talent. Worldwide, the companies that responded to Aon's most recent Global Risk Management Survey said that finding, hiring and retaining employees with the right skills was the fifth biggest challenge they faced. Companies in North America and the Asia-Pacific region said it was their second biggest challenge. Learn more about shrinking the skills shortages for employers and the economy alike.
ICracked founder and CEO AJ Forsythe is looking to expand the company's service offerings to include internet of things and smart home installations. The company currently has about 4,000 iCracked technicians who can provide on-site repairs for smartphones and other devices.
Federal regulators will go to the well for the fourth time Wednesday for the forward phase of a spectrum auction that has failed to attract significant telecom participation. The 600 MHz bidding comes amid a background of uncertainty regarding the Federal Communications Commission's leadership.
T-Mobile US enjoyed another strong quarter in the last period, per Wells Fargo Securities analysts, who told investors that the carrier probably topped all other wireless telecoms in net additions of postpaid phone customers. The carrier disclosed that it totaled 933,000 postpaid phone adds and 1.2 million net postpaid subscribers in total.
A federal agency has allocated $30 million in grant funds aimed at helping the FirstNet emergency response program get off the ground. The money is earmarked for developing technologies to support the program, the National Institute of Standards and Technology said.
Higher device costs have caused smartphone users to keep their phones longer, leading to a greater demand for repairs, says iDropped franchisee Mario Taffera. Device shops, on average, have eight to 10 customers per day, writes Kevin Kunzmann.
Smartphone repair shop iGeeks will look to expand through franchising this year, says Daniel Guerrera, who owns and operates a store in Santa Barbara, Calif. Guerrera sees expansion opportunities through mobile iGeeks repair services.
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