High turnover in hospitality requires extensive security measures to guard against data breaches by former employees, experts warn. Thorough background checks of new hires and in-depth audits of those leaving are essential.
JetBlue Airways is offering triple points for loyalty program members who fly to Cuba. To earn the bonus points, TrueBlue members must register for the promotion online before booking travel.
The Federal Aviation Administration has issued flight restrictions for all unauthorized air traffic within 30 nautical miles of Ronald Reagan Washington National Airport from 9 a.m. until 7 p.m. Friday for the presidential inauguration.
The Dolder Grand hotel in Zurich, Switzerland, is among healthy-retreat choices popular with celebrities. The facility features a pool; steam bath; snow room; sanarium; infinity-edge whirlpool with views of the lake and mountains; and a sunaburo room, where your body is immersed in a tub of warm pebbles.
Innovative apps can make agents' duties less complicated by featuring clever itinerary planning, management and support programs. For example, TripScope CEO Katelyn O'Shaughnessy has developed an app that allows agents and their clients to stay in touch through all phases of the vacation.
AccorHotels has begun talks with potential investors as it seeks to sell a majority of its HotelInvest property unit and shut it down by early summer. HotelInvest properties, excluding Orbis, had a gross asset value of about $7 billion at the end of 2016, Accor said.
Hyatt Hotels is expanding its presence in the high-end market with the purchase of resort and spa company Miraval Group. The Chicago-based firm said it paid $215 million for Miraval's brand and resorts, with more investment planned.
Business bookings are up at United Airlines since the US presidential election, though forecasting demand remains a challenge. "We will see what happens with the economy and confidence, post-transition, post-inauguration," United President Scott Kirby said.
United Airlines is set to roll out its basic economy offering this year out of Minneapolis-Saint Paul International Airport, the first market for the service. The ultra-affordable fares to and from the airport will be available for bookings in the first quarter for flights in the second quarter.
US passenger airlines improved operational performance in November, as customers continued to benefit from better service and affordable fares when they take to the skies. Carriers recorded the lowest flight cancellations and mishandled bags and best on-time arrival rate in two decades.
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