Amtrak has had a good year, with passenger numbers up 1.5% over 2016 at 31.7 million. "Amtrak offers a more comfortable and convenient travel experience with great amenities such as free Wi-Fi on most trains, plenty of leg room, and no middle seat," Wick Moorman, co-CEO, said of why travelers choose Amtrak.
Fall festivals and events that help increase hotel stays include the Macy's Thanksgiving Day Parade in New York City and the Winter Festival of Lights in Niagara Falls, Ontario, a recent report states. Hotels near the Macy's parade saw an occupancy rate of 94.2% in 2016, a 6.4% increase over 2015.
Cunard Line is adding a fourth ship to its fleet in 2022 after spending $172 million over the past two years to update its ships. Cunard will also end its two-decade absence from Alaska with voyages to the state in 2019.
Travelers used to avoid El Salvador because of its high crime rate, but its burgeoning cultural scene is attracting intrepid tourists. Visitors can marvel at the El Rosario Church's stained glass ceiling, see signs declaring gender equality in Suchitoto and tour the street art of Concepcion de Ataco.
Agents should master both the arts of selling and multitasking to be successful, recommends Carlos Castro of Bayside Travel, a Virtuoso Agency in Bronxville, N.Y. "It's important that you are a strong multitasker who can listen to client requests, manage their travel plans and suggest travel options," he said.
The cruise industry is growing, and there are things agents can do to take advantage of the growth and raise sales, cruise line executives say. Agents can share clients' travel pictures on social media, set business goals and enhance their product knowledge.
Marriott's future smart hotel rooms will be personalized according to the needs of each guest and have high-tech amenities, such as voice-activated technology. Another tech-related advance created by Marriott's partnership with Samsung and Legrand is the ability to prompt a virtual assistant to adjust in-room temperature or turn on a light.
The identification and recruitment of local staff members is key to a hotel's long-term success, leaders in hospitality education say. They also advise that staff development needs to be an ongoing effort, to keep a hotel guest's experience exceptional.
The number of Hawaiian air cargo jobs grew 978% between 2001 and 2016, with workers earning an average hourly wage of $37.47. Inbound cargo has been increasing since 2002, with the uptick largely driven by e-commerce, says a report released by the state Department of Business, Economic Development and Tourism.
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