Hospitality
Top stories summarized by our editors
2/22/2018

The ring-shaped Svart hotel is in the planning stages in Northern Norway. The property will be constructed on stilts over Holandsfjorden fjord at the base of Almlifjellet mountain.

2/22/2018

With 244,000 rooms in its pipeline, InterContinental is in expansion mode. IHG Chief Development Officer Robert Shepherd says the company is retaining its focus on technology.

2/22/2018

Nine female leaders of New York agencies discuss strategies to empower women in the workplace, including being advocates for those who have the skills but not the confidence, and how employing more women will boost agency performance. "Improving the representation of women in all aspects of the business of advertising will improve our potential for greater insight, storytelling, connection and effectiveness," says Grey New York CEO Debby Reiner.

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The Drum (Scotland)
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Grey
2/21/2018

Smoking will join the gaming and drinking at an outdoor patio set to open in April at Live Casino & Hotel in Baltimore. The space, called Orchid, will be open on one side to allow patrons to light up, respecting a state law forbidding smoking inside casinos.

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The Baltimore Sun
2/21/2018

Automation eliminates the emotional connection customers enjoy with service from people, so have opportunities available for human interaction, writes Ryan Buell of Harvard Business School. Well-trained staff should be easily accessible if automated transactions go awry, and the ease of automated communications such as emails and auto-dialing shouldn't be used differently than how a human would communicate, he writes.

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Harvard Business School
2/21/2018

The first land plants on Earth may have appeared 100 million years earlier than previously thought, argues a study published in the Proceedings of the National Academy of Sciences journal. The study examined the genes of living plants instead of relying only on fossil evidence.

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BBC
2/21/2018

The acquisition of WoodSpring Suites two months ago brings Choice Hotels' extended-stay portfolio to 350. With its 240 hotels, WoodSpring was especially attractive for its loyalty program and business-traveler focus, Choice CEO Pat Pacious said.

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Skift
2/21/2018

With an expansion that's nearly quadrupled from its original 12 rooms, the Tavern Hotel in Cottonwood, Ariz., has added packages with local businesses to its own amenities. Owners Eric and Michelle Jurisin also own several other businesses in the Verde Valley tourist spot.

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Eric
2/21/2018

Scotland's Kohler Waters Spa at the Old Course Hotel has completed an extensive renovation. The hydrotherapy spa is the only Kohler Waters facility outside of the US.

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Spa Opportunities
2/21/2018

Switzerland's Waldhaus Flims hotel has added treatment rooms to its spa along with a new fitness area. The facility now has 13 treatment rooms in addition to a large spa suite.