Carnival Cruise Line has enhanced its Travel Agent Rewards Program by revamping its point redemption system and website, offering electronic gift cards and increasing its gift selections. "With these enhancements, agents will be able to select from more gift offerings that best suit their preferences and won't have to wait for cards to arrive in the mail," said Adolfo Perez, sales and marketing executive.
Western Australia's sunny capital, Perth, has gone through a revitalization within the past four years to spice up its image. Visitors can dine on seafood at The Reveley as the sun sets, shop for locally crafted accessories at Perth Makers Market and learn about aboriginal history via Go Cultural Tours.
It can be a challenge to book group business, but there are a few strategies agents can use to get the job done, according to consultant Stuart Lloyd Cohen. Agents should market their value, meet people at business events, increase their visibility and learn about prospects' needs.
Southwest Airlines and JetBlue Airways are helping fans get to Houston for the Super Bowl on Feb. 5. JetBlue is adding flights from Boston and Providence, R.I., while Southwest is adding a pair of direct flights from Boston.
With the addition of 15 international routes and new Boeing Dreamliner jets, Air Canada is poised for another strong year of growth. Investors have taken notice, with Air Canada's stock surging by 33% in 2016.
Southwest Airlines has named Thomas Nealon as president and Michael Van de Ven as chief operating officer. Nealon will oversee areas including finance and technology, and Van de Ven, a 23-year veteran with Southwest, will take on extra duties in areas such as customer support and hospitality.
FedEx has accelerated the timeline for promoting David Bronczek to the post of president, with his new role taking effect Feb. 1, nearly a year earlier than previously announced. "Under Dave's leadership for the past 17 years, the FedEx Express team has achieved outstanding financial results and service levels," said president and CEO Fred Smith, who will remain as chairman and CEO after Bronczek's promotion.
Hawaiian Airlines CEO Mark Dunkerley said the airline is among the most over-regulated industries and expressed his commitment to working with the Trump administration to improve the business climate by addressing the broad regulatory overreach. Dunkerley also commented on the importance of investing in airline infrastructure, specifically modernizing our skies through ATC reform.
American Airlines is reportedly planning to let passengers on international flights upgrade to business class using AAdvantage status, bypassing the premium economy cabin. A system for upgrading to premium economy is still in the works.
There are plenty of ways for agents to successfully increase bookings to Waikiki in Oahu, Hawaii, including marketing to a variety of avid travelers and millennials. Agents should also have expert knowledge of Waikiki's hotels, highlight the destination's memorable experiences and run a monthlong promotion.
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