JetBlue Airways on Wednesday reported better revenue and higher costs associated with expected pay raises in the new year and rising jet fuel costs. Hurricane Matthew is expected to be a factor in the company's fourth-quarter results.
Wings for All brought together United Airlines, the Transportation Security Administration and nonprofit learning disability foundations earlier this month in an effort to educate and aid children with developmental disabilities, such as autism, practice boarding flights. The Arc, which advocates for people with intellectual and developmental disabilities, spearheaded the event held at the George Bush Intercontinental Airport in Houston.
United Airlines broke ground Tuesday on a $162 million operations center at Houston's George Bush Intercontinental Airport. The center, slated for completion in 2018, will offer around 200,000 additional square feet of hangar space.
JetBlue's premium Mint service that it offers for select cross-country flights has helped the company diversify its customer base. "As we've diversified our network and product, we've also diversified our customer base," said CEO Robin Hayes. Meanwhile, Marty St. George, executive vice president of commercial and planning at JetBlue, also said Mint has not only captured the attention of leisure travelers, but also business travelers. "Leisure -- visiting friends and relatives -- that is still the core of our customer base and I think it will be for a very long time," St. George said. "But I will say that our ability to capture business customers and especially coach business customers was the unexpected good guy of the Mint growth."
Alaska Airlines is poised to continue its industry-leading financial performance, writes columnist Adam Levine-Weinberg. The airline is growing its West Coast presence with the acquisition of Virgin America, improving its fuel efficiency by replacing its oldest planes with newer aircraft and rolling out new Premium Class seats to further entice its customers.
Our annual by-the-numbers look at how the travel agency channel is evolving. This year's sampling of more than 1,800 agents found a sharp increase in home-based agent revenue, that terrorism tops airfare costs as the issue keeping agents up at night, and more.
United Airlines is updating the earbuds distributed in its economy cabins as part of a larger effort to improve the flight experience. The earbuds have improved sound quality and will accompany the airlines' tablet rental program.
A former car repair shop in San Luis Obispo, Calif., has been transformed into a six-room boutique hotel where all bookings and check-ins are done online. Butler Hotel owners George Garcia and Ryan Harris plan to replicate the venture elsewhere.
Gothenburg, the coolest Swedish city, caters to trendsetters, not trend chasers. Hip travelers can eat pastries at an urban-vibe cafe, shop for vintage clothes at Pop Boutique and view modern art at the Roda Sten museum.
American Airlines has reached a new five-year contract with 140 flight simulator engineers. The agreement include significant pay increases and take effect Nov. 7. "Our highly specialized, well-trained flight sim engineers are an integral part of American's Flight Department," said Kimball Stone, vice president of flight for American Airlines.
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