Amtrak has had a good year, with passenger numbers up 1.5% over 2016 at 31.7 million. "Amtrak offers a more comfortable and convenient travel experience with great amenities such as free Wi-Fi on most trains, plenty of leg room, and no middle seat," Wick Moorman, co-CEO, said of why travelers choose Amtrak.
Cunard Line is adding a fourth ship to its fleet in 2022 after spending $172 million over the past two years to update its ships. Cunard will also end its two-decade absence from Alaska with voyages to the state in 2019.
Travelers used to avoid El Salvador because of its high crime rate, but its burgeoning cultural scene is attracting intrepid tourists. Visitors can marvel at the El Rosario Church's stained glass ceiling, see signs declaring gender equality in Suchitoto and tour the street art of Concepcion de Ataco.
Agents should master both the arts of selling and multitasking to be successful, recommends Carlos Castro of Bayside Travel, a Virtuoso Agency in Bronxville, N.Y. "It's important that you are a strong multitasker who can listen to client requests, manage their travel plans and suggest travel options," he said.
The cruise industry is growing, and there are things agents can do to take advantage of the growth and raise sales, cruise line executives say. Agents can share clients' travel pictures on social media, set business goals and enhance their product knowledge.
Norwegian Cruise Line will require final payment at least 120 days before departure starting next month, in order to ease and improve the selling and booking process for agents. The new deadline will "allow travel partners to sell with confidence, and help ensure that their clients who book early will receive optimal pricing and stateroom choice," Norwegian said in a statement.
Margaret Skinner of Air Canada talked to reporter Dibyendu Mondal about the airline's successful entry into the Indian aviation market and future plans. "Both the direct flights from Delhi and Mumbai to Toronto and Vancouver have been successful for us," Skinner said.
It has become standard practice for cruise lines to offer elite cabins to attract travelers who desire exclusivity. Celebrity Cruises and Royal Caribbean International offer Suite Class, Carnival Cruise Line has the Havana Cabana and Holland America Line's version is the Neptune Lounge.
Atlanta is perfect for travelers looking for a budget-friendly destination with mild winters and plenty of activities. Travelers can enjoy seasonal drinks at the World of Coca-Cola, watch the Children's Christmas Parade and learn about the aquatic world at the Georgia Aquarium.
Supplier business development managers are a good resource for agents, who shouldn't feel reluctant to contact them, BDMs at a cruise event said. "If I see that you're trying, that's the kind of person I'm going to invite on a fam, that's the kind of person I want to help grow their business," said Dan Jemez of AIC Hotel Group.
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