A SITA report titled "Biometrics for Better Travel: An ID Management Revolution," explores how biometric identification will enable airports and airlines to quickly verify travelers' identities and offer faster, better processing even as the number of travelers soars to 7.8 billion by 2036.
ASTA has issued a response to an article published this week on CheatSheet.com that included plagiarism and incorrect attributions to Travel Weekly, saying many of the statements in the article are false and insulting. Travel Weekly editor in chief Arnie Weissmann says CheatSheet.com should take the article down and issue a correction and statement of regret.
Destination weddings account for about 25% of weddings now, and they can be a lucrative business for travel agents who help organize destination wedding travel. Agents using the resources at their disposal to help deliver a stress-free event can earn repeat clients and referrals.
Carriers including Hawaiian Airlines, American Airlines, United Airlines and JetBlue Airways are offering flexible rebooking for ticket holders traveling through East Coast airports today and Wednesday. A strong winter storm is expected to affect operations at the airports in New York City, Philadelphia, Washington, D.C., Baltimore and Boston.
ASTA is urging more regulation of AI technology, noting the standards that travel agents are required to follow do not currently apply to automated chatbots, putting agents at a disadvantage. People should be informed when they're interacting with a chatbot in place of a real person, says ASTA President and CEO Zane Kerby.
Wyoming's Jackson Hole is best known for its fantastic skiing and snowboarding slopes, but travelers shouldn't overlook what it has to offer in warmer seasons as well. Summer visitors can enjoy scenic hikes, paragliding, mountain biking, rafting or wildlife-watching.
Travel agents are starting to use social media and law enforcement to pressure host agencies to do the right thing when it comes to paying them for their work. Researching potential partners is key to avoiding scammers, but agents should not be shy about retaining a lawyer or contacting ASTA for mediation if things go badly.
Ben Gold, president of QuickBridge, reflects on his experience running a fast-growing company and outlines five ways to manage the challenges of expansion. Focus on hiring the right team, setting financial benchmarks and playing to your strengths, he writes.
The Federal Aviation Administration says the number of commercial drones and operators in the US will quadruple over the next four years. FAA data suggest that 300,000 new commercial drone pilots will be needed.
FedEx uses robots to tug freight around distribution centers and will likely deploy more robots in the future, but human workers don't need to worry about being pushed out just yet. "Everyone will have a job," said Galen Steele of FedEx's depot in Kernersville, N.C. "It just might be in a different place."