One in four hotel owners still uses a pen-and-paper management system for daily operations, according to data from Software Advice. Collected from their clients' inquiries and purchases, the data also show that 16% of hoteliers use no organized management system. However, many owners want to use digital systems and commonly request online booking features.
SunHee Grinnell, beauty director for Vanity Fair, recounts her experience at the Spa at Beverly Wilshire in Beverly Hills, Calif., where she enjoyed a Diamond Rose Body Treatment by Natura Bisse. The treatment included a diamond-dust exfoliation with damask-rose absolute oil and paused for a shower before continuing with a hyaluronic-acid-based gel face mask and a moisturizing damask-rose-oil-infused massage. "My skin truly felt beyond soft and velvety!" Grinnell writes.
This article celebrates seven cocktails created or perfected at hotel bars. The list includes the Sidecar, a concoction of cognac, Cointreau and lemon juice, believed to have been created at the Ritz Paris, and the martini, thought to be invented at the Occidental Hotel in San Francisco.
Icelandair is increasing the number of flights between Glasgow and Reykjavik from five flights a week to six. The change will take effect on March 19. "It is delightful, that at the same time we are celebrating 70 years of our prosperous relationship with Scotland, we can announce the increase of an extra weekly flight from Glasgow," Icelandair's Andres Jonsson said.
American Airlines said it will honor low fares due to an apparent data entry error involving Brazilian currency. American said it hoped "customers enjoy their experience with American and book with us again in the future."
A labor union in New Jersey is urging members to boycott casinos owned by Carl Icahn, including the Tropicana in Atlantic City, N.J. Icahn is in the midst of purchasing the Trump Taj Mahal, which filed for bankruptcy. The AFL-CIO cited Icahn's cancellation of pensions and health insurance for Taj Mahal workers as reason for the boycott.
River cruising in Europe is seeing big rises in bookings, attributed in part to innovative personalized cruise packages. Both travel agents and cruise lines are engaging new markets with customized schedules before, after and during cruises. These itineraries are designed around each traveler's interests. Avanti Destinations reports up to a 175% increase in bookings since its new packages were introduced.
Some industry experts agreed that permanent electronic bag tags are picking up steam and more airlines will start using them as early as next year. Air France-KLM and British Airways have already tested the technology. This article explores the future of electronic bag tags and identifies some of the challenges associated with implementation.
Visual marketing is a fast and effective way for travel agents to bring in new clients, writes Catherine Heeg. Many people are more attracted by a picture than by words, and social media is a great way for agents to share those pictures. Video is even more valuable, and according to a study last year, it is estimated that 84% of Internet traffic will be video-based by 2018.
Cambodian city Siem Reap is starting to see a variety of new upmarket restaurants that serve authentic Cambodian cuisine. Some of the city's best places to eat include Cuisine Wat Damnak and Khmer Touch Cuisine, where chefs use locally-sourced ingredients and real Cambodian recipes.
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