Carnival Cruise Line will implement its keyless embarkation program to more of its ships after launching the program in 2016 on the Carnival Splendor. "The program has been working extremely well and will continue to roll out to other ships over time," a Carnival spokesperson said.
Making it personal is the key to satisfying travelers in a setting that's often just for one night, says James Gardiner, general manager of Hyatt Place London Heathrow Airport. The hotel met the challenge recently by keeping staff and guests informed and comfortable during a major renovation, he said.
ASTA is requesting that agents contact their US representatives and senators to support an overtime exemption bill. If it passes, the Travel Agent Retail Fairness Act would remove agents from the list of industries not currently exempt from overtime regulations.
An agent's faith in what he or she does can be sorely tested by clients, by suppliers and by circumstances, writes Charlie Funk, especially when the problem is not of the agent's making but they must still resolve it. Agents do know best and can find the right answers for their clients, even when their patience is stretched.
Coastal cities in France's Normandy, such the quiet fishing town of Fecamp, have undergone a period of renewal and renovation, with new and restored attractions that pay homage to the region's past. Visitors can explore Saint-Come-du-Mont's D-Day Experience museum, or the Joan of Arc Historical Exhibition in Rouen, while Fecamp's Fisheries Museum will open in February.
People who like to spend a lot still need to be approached in a strategic way in order to close a deal with them, Mike Marchev writes. Make sure you focus on the obvious benefits of their trip, appeal to their emotions and offer solutions to their problems.
Widely employed in Europe, hotel sale-leaseback deals are gaining popularity in the US as cash vehicles with modest risk, experts observe. The seller as lessee is able to keep branding and management arrangements in place.
This analysis anticipates that JetBlue AirWays' financial performance for the second quarter will beat analysts' estimates. JetBlue has surpassed expectations in three of the previous four quarters.
For clients looking to escape the rat race and have a rejuvenating experience, a trip to the Alaskan wilderness is a great choice. Visitors can go on a guided hike with Rust's Flying Service, fish for salmon along the Gulf of Alaska coast and go camping on an alpine glacier.
You can get bookings from clients who hold on tightly to their money if you use the right marketing strategies, Mike Marchev writes. Techniques include bundling services, offering discounts and promoting a membership with a waived management fee.
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