Simple errors can make your communication ineffective -- and hurt your ability to get results and reach goals.
When performing on camera, chances are the stakes are high and your anxiety is, too. Changing your attitude can go a long way toward improving the way you come across to your audience.
Cultural differences abound in business, but breaches of etiquette aren't inevitable. You just need some cultural intelligence.
The leader’s job is to get results through others. Be that person, not someone who's focused on either peace or power at the expense of improvement.
If you’ve ever avoided conflict to keep the peace, given unsolicited advice, or shut down a conversation to avoid accountability, you’ve contributed to drama.
Listening is a leadership responsibility that does not appear in the job description. It isn’t hard, either, but it does require commitment.
Learn to listen, not just bide time until you get to speak again.
People support what they help to create. Meeting ownership shifts when participants are involved in determining the who, what, when, where and why of their meeting.
Move past gossip, complaints and distractions to have the conversations that actually make a difference.
How can we move beyond polarization to talk about difficult issues at work?