Browse All Briefs by Topic
Will lie-flat seats be enough to get you (or your company) to pay for transcontinental business class?
How do you feel about biometric technology being used to improve your airport experience?
Do you use in-flight Wi-Fi?
Have you tried baggage-delivery services?
How do you feel about Delta's recent changes to its elite frequent-flier program?
Do you expect the American Airlines-US Airways merger to affect your business travel?
What is your least favorite airline fee?
Are you abandoning rental cars for taxis and public transit?
How important is hotel loyalty to you?
Would you use "extended-stay suites" to take a nap at an airport during a long layover?
How many business trips do you plan to take in 2013 compared to 2012?
How effectively do you think your company harnesses the data it gathers to improve customer service?
What would you see as the primary advantage of an intelligent system for your business?
Does your business use digital signs or kiosks to communicate with customers?
Does your front-line staff use mobile devices -- such as handheld scanners and mobile point of sale -- to help serve customers?