PhoCusWright predicts more money will be spent this year in the U.S. booking leisure and unmanaged business travel online than offline. The online travel industry is expected to rake in $66 billion this year. Experts and consumers cite the ease and convenience of travel sites, which are available 24 hours a day; however, travel agents say they believe vacationers will continue to turn to them to arrange cruises, tours and other more complicated itineraries.

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