Mastering how best to implement change is vital. These consultants, likening the process to the herding of cats, outline what works best, with a particular focus on how to get employees to embrace that change,
Maintain perspective and hold onto reality. That's the advice of a former president of AT&T who's created the "Seven Golden Rules of Leadership" to help executives do just that by helping them remember that their obligation is to their shareholders, employees and clients.
You can already turn technical innovations into new products. But can you learn more? This look at two particular papers explains why second-order competences -- sort of new ways to look at marketing and technology -- can offer insight into ways to grow current business and products. The article explains what some of the important second-order competences are.
While the rising cost of fuel is impacting everyone, it is creating a particularly tough situation for retailers. Tracy Mullin, CEO of the National Retail Federation, explains how some retailers try to minimize the impact of inflation and what they can do to educate the public about the situation.
Many businesses admit they're worried about the impending loss of baby boomers when they retire from the workplace. They see the exodus as impacting almost everything, resulting in a shortage of leadership talent and lessened customer service.
Believing that leadership can be learned, the CEO of American Express has formed a leadership academy to aid leadership development in nonprofits. In a recent speech, he outlines the abilities good leaders have in common.