The Surface Transportation Board is praised in this article for taking the side of consumers of rail transportation in blasting CSX Transportation for charging unreasonably high rail rates and ordering the company to reduce rates and pay reparations to DuPont, which challenged the company. The article notes that the American Chemistry Council underscored the broader issue to ABC News, saying that "two-thirds of U.S. chemical plants that rely on railroads are served by one carrier."

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