Failing to pay attention to a valued customer can sacrifice revenue when it is most needed, USA TODAY columnist Rhonda Abrams writes. "Whether you call it customer retention, account management, relationship management, or just staying in touch, developing a strategy so that you don't lose the customers or clients you have is vital to the success of any business -- especially now," she writes.
Middle-age and older Americans are less likely than in the past to eat right, exercise and maintain a healthy weight. In 1988, 42% of Americans ages 40 to 74 said they ate five or more servings of fruits and vegetables daily; in 2006, the figure was 26%.
Kroger finished its monthlong "Summer of Beer" campaign. The program included a party giveaway, in-store marketing and promotions on Budweiser, Miller Lite, Coors Light, Corona, Heineken and Sam Adams beers.