9/14/2011

The newest generation of workers has been raised in the era of social media and instant communication, and they expect regular feedback, writes Janet Spirer, co-founder of Sales Horizons. It's important to understand the cultural context that young employees have grown up in and to use technology to reach out to them, she writes. "If ... more coaching and feedback is going to take place, many of the traditional approaches are simply too time consuming," Spirer adds.

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