After dealing with a sales slump, Paul Downs Cabinetmakers has seen a surge in business that had its founder wondering whether he should hire new employees to keep pace. Unsure of whether the sudden boom was evidence of a trend or just a flash in the pan, Paul Downs writes he instead has taken other steps to meet the demand. He authorized unlimited overtime, hinted at yearly bonuses and has used an employee that had been promoted to office work to help get the projects done.

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