1/8/2013

If you're putting together an innovation team, you might be tempted to fill it with people who view the world through the same highly logical lens used by the character Spock on the original "Star Trek," Jeffrey Phillips writes. But the truth is the most successful teams also include emotional people like Captain Kirk. This is because "[t]he world is far more unpredictable, capricious, fickle than Spock expects," Phillips explains.

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