What travel agents should focus on when discussing the Carnival Triumph fire with clients is that there were no casualties even though the ship and passengers were stranded at sea for several days. It's proof that the safety measures implemented by the industry are effective, writes Eric Goldring, owner of Goldring Travel. "Acknowledging the Carnival Triumph situation is 'bad' -- and then looking at it realistically as an opportunity to show how the cruise industry is evolving positively and how cruise ship design bodes well for the cruise guest (though without looking through rose-colored glasses) -- is key," Goldring writes.

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