4/25/2013

A disappointing earnings report last week prompted IBM CEO Virginia Rometty to post a 5-minute video speech on an internal website in the hope of rallying her 434,000 employees. Big Blue's workers must step up and take responsibility for handling client concerns quickly and adapting nimbly to technological trends, Rometty said. "And if anything slows you down, call it out," she urged. "Engage management, engage leadership, and let's deal with it."

Related Summaries