5/1/2013

For small businesses looking to increase their client base, increasing visibility with a profile on Yelp is a must, writes Olga Mizrahi. Make sure your profile is completely filled out including hours of operation and photos of your business, and encourage current customers to post reviews by putting a sign in a prominent place with a QR code that links to your page. Take the time to respond to both positive and negative reviews to show customers you're listening, she adds.

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