Online patient education materials are too complex to be readily understood by patients, with few written to a fourth- to sixth-grade reading level as recommended by HHS and the American Medical Association. Some materials were written at a college sophomore level, and most were loaded with jargon and cliche, reported researchers from the University of Medicine and Dentistry of New Jersey in JAMA Internal Medicine. The researchers recommend that patient education materials be concise and include video and pictures.

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