6/14/2013

The loss of top-performing salespeople or the introduction of a new product are two of the many unexpected challenges that can wreak havoc on an unprepared sales force, writes John Kenney. Human resources experts can play a valuable role in addressing these and other problems, he writes. "Sales leaders rely on HR business partners" to make the number, Kenney writes. "HR leaders who expect the unexpected earn the trust and respect they deserve."

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