7/23/2013

Millions of smart meters have been installed around the world, but the return on utility investment in the smart grid technology is hard to quantify, Zach Pollock writes. "However, the majority of utilities have yet to incorporate any additional features that could extend beyond the meter-to-cash process," he writes. GTM Research finds more than half of North American utilities surveyed have yet to employ protocols such as load planning, outage management or voltage management.

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