10/16/2013

When people are confronted with plans for change, they quite naturally focus on how they'll personally be affected, writes Gretchen Rosswurm. Smart leaders accept that and first address individual concerns, then team issues and only then win buy-in for the big-picture strategy. "A vital part of leadership is to be aware of how a change affects others. While it likely won't change the intent or desire for the change, it can help you anticipate reactions and think about how to respond empathetically," Rosswurm writes.

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