UPS will join with EF Lockers and SF Stores to offer alternative delivery locations to consumers in Hong Kong who prefer not to have packages delivered to their homes. Before a package arrives in Hong Kong, the customer will receive a text message with an option to choose an alternate delivery location rather than have it delivered to a residence.
United Airlines is the first carrier to be certified by the Audubon International Green Hospitality Program. Audubon awarded United gold-level certification for the excellent indoor air quality and innovative composting program in its Terminal 7 lounge at Los Angeles International Airport.
American Airlines awarded its Customer Cup to its passenger and cargo teams in Milan, Italy, for meeting and exceeding company targets. "Winning the Customer Cup is no small feat. It's a testament to your continued dedication to our customers, to running a great airline and doing a stellar job of representing American in Milan," said Richard Muise, United's director of European operations.