Marlene Chism is a consultant, international speaker and the author of "Stop Workplace Drama" (Wiley 2011) and "No-Drama Leadership" (Bibliomotion 2015). Visit her at MarleneChism.com and StopWorkplaceDrama.com, and connect via LinkedIn, Facebook and Twitter.
The real reason we avoid these conversations is because we don’t want to feel the emotions associated with difficult conversations. In short, the root cause of avoidance is to avoid our own discomfort!
Being a leader means shedding your old preconceptions of yourself and establishing a leadership identity.