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Mike Figliuolo

Mike Figliuolo is managing director of thoughtLEADERS. Before launching his own company, he worked at McKinsey & Co., Capital One and Scotts Miracle-Gro. His is a graduate of the U.S. Military Academy at West Point. He's the author of three leadership books: "One Piece of Paper," "Lead Inside the Box," and "The Elegant Pitch."

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How would you characterize the majority of people in your organization?
How would you characterize the majority of people in your organization?

The most recent SmartBrief on Leadership poll question: How would you characterize the majority of people in your organization?

How often do you overcommit yourself?
How often do you overcommit yourself?

The most recent SmartBrief on Leadership poll question: How often do you overcommit yourself?

How comfortable are you with initiating "uncomfortable conversations"?
How comfortable are you with initiating "uncomfortable conversations"?

The most recent SmartBrief on Leadership poll question: How comfortable are you with initiating "uncomfortable conversations?"

Have you ever had a manager you absolutely hated?
Have you ever had a manager you absolutely hated?

The most recent SmartBrief on Leadership poll question: Have you ever had a manager you absolutely hated?

How well does your organization stay on top of infrastructure upgrades?
How well does your organization stay on top of infrastructure upgrades?

The most recent SmartBrief on Leadership poll question: How well does your organization stay on top of infrastructure upgrades?

When you encounter a small service issue with a supplier, how do you handle it?
When you encounter a small service issue with a supplier, how do you handle it?

The most recent SmartBrief on Leadership poll question: When you encounter a small service issue with a supplier, how do you handle it?

What's your perspective on "small talk" (catching up on personal details when conducting business)?
What's your perspective on "small talk" (catching up on personal details when conducting business)?

The latest SmartBrief on Leadership poll: What's your perspective on "small talk" (catching up on personal details when conducting business)?

How do you handle a situation where someone backs out of a commitment they made to do some work for you?
How do you handle a situation where someone backs out of a commitment they made to do some work for you?

The most recent SmartBrief on Leadership poll question: How do you handle a situation where someone backs out of a commitment they made to do some work for you?

How do you feel about last-minute meeting cancellations?
How do you feel about last-minute meeting cancellations?

The most recent SmartBrief on Leadership poll question: How do you feel about last-minute meeting cancellations?

When delivering bad news, how do you handle it?
When delivering bad news, how do you handle it?

The most recent SmartBrief on Leadership poll question: When delivering bad news, how do you handle it?

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