Employees who resign at Patagonia go through a deep exit interview during which they discuss reasons for leaving and the experience they have had, Chief HR Officer Dean Carter says. Patagonia, which has a 4% turnover rate, offers benefits such as paying for nannies to accompany mothers on business trips.
Automakers understand buyers often shop by price range before looking at features and settle within the middle when presented with multiple price levels, writes Pamela Hazelton. In addition, car buyers are encouraged to make a purchase when websites feature plenty of imagery and user-generated content, Hazelton writes.
An increasing number of MBA programs are helping students improve their marketability by adding STEM courses, writes Arlene Weintraub. "Employers are looking for graduates who are comfortable using sophisticated software to parse data and then deploy the results toward improving business practices," she writes.
Many Texas parents may not have known that the state banned home lemonade stands, but a bill passed the Texas House to overturn that ban. Legislation sponsored by Rep. Matt Krause would legalize minor-operated, temporary stands that sell nonalcoholic drinks on either private or public property, with the goal of encouraging young people to gain entrepreneurial skills.
Maintaining a hopeful perspective takes practice, and the reward is that hope can surface new ideas or paths, writes Jeanie Cockell and Joan McArthur-Blair. Hope causes people to focus on what they're passionate about and concentrate on a better future in times of change, they write.
Army veteran Jerry Flanagan founded junk-removal company JDog in 2011 with the intent of growing the business by hiring former servicemembers and help disprove the stereotype that veterans aren't ready to be in the civilian workplace. "When you watch it every day, how they deal with their struggles, it's amazing to see that they're very, very productive members of society," he says.
Almost every business has a written statement about workplace values and culture, but this doesn't mean that these values align with the actions of employees, writes Elizabeth Doty. Changing the culture of a company must begin internally by committing long term to everyday positive behavior while still allowing room to make mistakes and readjust as necessary.
Author Tiffani Bova offers 10 different ways to grow your business, such as improved customer experience, optimizing sales or building partnerships. Bova emphasizes informed and fast-moving decision-making, but not trying to take on too many strategies at once.
Anger or other strong emotions are often perceived as inherently negative especially at work, writes Lisa Kohn, but it is important to consider why you feel angry and how to resolve these feelings. One of the best ways to communicate anger and frustration is to practice "radical acceptance" -- allowing the present moment to sink in and decide how to move forward.
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