The toilet paper industry is segmented into manufacturing for residential and commercial use, and the difficulty in altering that balance is why finding toilet paper is difficult, rather than a surge in hoarding, argues Will Oremus. "Shifting to retail channels would require new relationships and contracts between suppliers, distributors, and stores; different formats for packaging and shipping; new trucking routes -- all for a bulky product with lean profit margins," he writes.

Business leaders must prepare for the worst-case scenario in response to the coronavirus pandemic if they hope to come out stronger than before, states Marco Tronchetti Provera, CEO of the Pirelli tire company. Pirelli sped up initiatives it had been working on, such as digitizing internal communications, and began using digital training methods more broadly in response to the pandemic.

Why it matters: If you're one of the millions of people who have seen their flights canceled due to the coronavirus pandemic, you should know that getting a refund is an option. Many airlines are trying to hang onto cash, so they are steering displaced passengers into credits for future flights. US airlines have now been ordered to issue full refunds to passengers who request them.

WYWW reader Peter Edmondson recounts two of Michael Jordan's most iconic shots -- one of which broke the heart of the Utah Jazz fan.

If you have some spare time this weekend and don't want to organize the garage, pull weeds, deep clean the kitchen, etc., write to me about your favorite sports moment.

Stay safe out there, y'all.

-- Doug Harris

When team members are coached to do their best, are invested in success and are inspired by a vision larger than themselves, they are more likely to succeed, writes Mark Miller, author of "Win Every Day." "Lofty goals inspire; unachievable expectations discourage, deflate and lead to disengagement," Miller writes.

Collaborative asynchronous technology can be more effective at keeping teams connected during the coronavirus crisis than videoconferences, according to INSEAD researchers. Keeping work organized outside of video "can help ease the burden not only of different time zones but also on workers struggling to balance childcare and other domestic responsibilities at home with work," write Phanish Puranam and Marco Minervini.

Ease anxiety during the coronavirus pandemic by taking breaks, identifying and working with your feelings, and trying new things, writes Lolly Daskal. Meditation can also help, and filmmaker Joshua Sanchez outlines his process and some helpful apps for beginners.

The majority of Americans say they feel just as connected to family and friends as they did before the pandemic, according to a March 24 to 29 Gallup poll. People ages 18 to 34 were more likely to report feeling more distant from others.

Havas New York CEO Laura Maness has looked to build "a creative community" at her advertising agency since coming on, and she views the pandemic as a chance for businesses to embrace change. "I guarantee we will be stronger on the other side of this, and we'll be doing things together that we couldn't have imagined even just a couple of weeks ago," she says.

The Takhini Hot Pools in Canada's Yukon region hosts an annual hair-freezing contest that challenges participants to come up with unique styles in subfreezing temperatures. A gallery of some of this year's 288 entrants shows that frozen eyelashes and beards are also fair game.