Established brands such as Wendy's must know how to introduce innovation while remaining true to the company's core mission, says Kurt Kane, the restaurant's chief concept and marketing officer. What has given Wendy's staying power, Kane argues, is its willingness to "pick a fight with the competition" while maintaining quality food and service.
Realizing the benefits of diversity -- including to the bottom line -- requires ending the "illusion of inclusion" in favor of deep and intentional strategies to create an inclusive corporate culture, writes Sona Jepsen. Senior leadership must mix with every level of the company to "absorb diverse viewpoints" and spark innovation, Jepsen argues.
Leaders can avoid arrogance by asking themselves whether they "want to lead or rule," say Bill Treasurer and John Havlik, co-authors of "The Leadership Killer." They argue that humble leaders ask questions, accept feedback and transform mistakes into wisdom.
Encourage ideas from your team by thanking them each time for their input, as well as keeping them updated on progress and the timeline, writes David Dye. Employees should receive an explanation when suggestions aren't workable and celebrated when ideas result in solutions, Dye notes.
Speakers can get their audience to laugh by including a twist, such as an exaggeration or an aside, that offers both surprise and delight, writes Jim Anderson. Don't hesitate to look for good examples from other speakers and incorporating them into your presentations.
The best leaders recognize that they are part of a community and that their actions affect the whole organization, says Mike D'Eredita, director of the Keenan Center for Entrepreneurship, Innovation and Creativity. Great leaders are also coaches who have a sense of how their organization fits into the larger dynamic of competition, D'Eredita says.
Retailers that use historical data to align staffing with demand saw profit and revenue increase, according to a study by three Wharton School professors. Training is important even in a high-turnover industry, as increased knowledge about one offering can increase staff sales across a variety of products, says researcher Serguei Netessine.
A collection of fantastical landscape shots from Canadian photographer Adam Gibbs has won the International Landscape Photographer of the Year Award. Peter Eastway, chairman of the judges, says the passion of the photographers comes through their lens as they "create landscapes of the mind."
Why it matters: Ha! Not that Mueller. This story is about Ruth Mueller, an entomologist working in a super secure lab in Italy to produce sterile female mosquitoes that could be deployed to help combat malaria in certain regions of the world. This kind of research is controversial because there are fears about what kind of unintended consequences might occur following the release of the mosquitoes into the wild.
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