CEOs of companies such as Walmart, Lego and PayPal are using some of their summer to catch up on their reading. Titles on the list include "The End of the End of the Earth" by Jonathan Franzen and Kurt Vonnegut's "Breakfast of Champions."
Former Unilever CEO Paul Polman says he was able to turn the company around by focusing on building trust and serving the broader community. "Bringing companies back to humanity is what business leadership is all about: making positive contributions, trying to do that little bit more every day," he says.
Some Gen Z resumes are borrowing design and storytelling elements from social media, injecting so much personality, one hiring manager compares the look to a Tinder profile, writes Chip Cutter. "What you look like has zero impact on what you can do in a role, so photos, bitmojis and other gimmicks often detract from someone's candidacy versus adding to it," says Katie Burke, chief people officer of HubSpot.
If more vacation time is important to job seekers, it's worth finding employers with favorable vacation policies before applying, as a survey finds nearly 60% of candidates who negotiate for more days fail, writes Olivia Raimonde. For better results, present a respectful request for a reasonable number of extra days during negotiations but don't argue you're entitled to them, says career expert Alexandra Levit.
Your first task when starting a job is to learn the internal work and communication flow, whether or not these areas are covered during training, writes communication specialist Alexander Maasik. Before proposing new ideas or solutions, ask if they've been tried previously, remembering your first 90 days are crucial to building trust.
Sales managers should make sure that their sales teams are performing the fundamentals of their jobs properly before trying to add new skills to their tool sets, writes David Brock. "For virtually every sales organization I encounter, the quickest route to performance improvement is not to do something new (though that may be important over the longer term) but to master the execution of the things you know you should be doing, but aren't," Brock writes.
Retailers can now chat live with customers using Shopify Chat, which runs inside Shopify Ping, and helps build relationships with customers. "We're continuing our investment in making the conversational commerce experience as intuitive and easy as chatting with friends and families," said Director of Product Michael Perry.
Artificial intelligence in customer relationship management software can help bring important customer insights to the surface while minimizing the amount of time sales representatives spend entering data, writes Falon Fatemi. AI can also optimize data integrity and provide users with predictive lead scoring features.
Officials from Bangladesh and the Office of the United Nations High Commissioner for Refugees are working together on a second effort to return displaced Rohingya Muslims to their home country of Myanmar. A total of 3,540 Rohingya refugees have been approved to be voluntarily repatriated next week if they agree to return.
The United Nations Security Council met behind closed doors today at the request of Pakistan and China to discuss India's recent crackdown in Kashmir, the first time in decades that the council has met on the region. "The voice of the Kashmiri people has been heard today," said Maleeha Lodhi, Pakistan's Permanent Representative to the UN.