Client departures are a fact of life, Kimberly Foss of Empyrion Wealth Management writes, but there are things advisors can do to strengthen their relationships and lessen the likelihood of separation. Foss recommends knowing how to communicate with each individual client, using technology to provide the best information and providing additional services.
Instead of seeking out more customer data to become more customer-centric, Dan Martin, FPA's Director of Marketing, suggests advisers use the data they have to create the best possible experience for an imagined ideal customer. He adds that customer-centricity entails "making decisions with the customer or client at the forefront of your mind, and doing what they would want you to do, not what you want to do."
Erin Marcus offers potential solutions to three issues advisers that can stymie advisers' decision-making. In part, she suggests setting a deadline for decisions; putting marketing dollars toward efforts that use advisers' strengths; and hiring help when it would benefit the bottom line.
Roth IRA conversions increase ordinary income, which can complicate tax projections, writes tax expert Ed Slott. Because Roth conversions can no longer be undone, tax projections must be as accurate as possible to avoid "stealth taxes," or surprise increases when income rises from Roth conversions, Slott elaborates.
A financial advisory firm owner approaching retirement can either sell the business to a bigger company or find an internal successor, writes Jarrod Upton of Herbers & Co. Once a succession plan is identified, the owner must give himself or herself enough time to properly exit the business, Upton adds.
Many insurance executives on earnings calls are discussing how lower interest rates are affecting annuity payouts. "Virtually all the carriers have said they'll have to make adjustments to pricing," said Scott Stolz, a senior vice president at Raymond James & Associates.
Marketing automation is the leading front-office technology for financial advisors for many reasons, writes marketing expert Bob Hanson. It assists with marketing list segmentation, it allows advisors to run successful digital campaigns, and it tracks results to increase return on investment, he explains.
Possible inversion in the interest-rate swaps market could indicate increased volatility, experts say. "The possibility of something triggering an event that moves us toward a crisis is way higher now than it's been in a very long time," says Glen Capelo, head of rates at Academy Securities.
Here are six tips to protect retirement savings from market fluctuations or a recession. Start by developing a financial forecast.
A deep rift has formed among central counterparties, clearing members and clients over who should participate in member default auctions. Industry groups representing asset managers and hedge funds say they "should always be eligible to participate as potential bidders for all product classes," a stance not favored by clearing members.
- Page 1