Alaska Airlines is adding eight new routes in early 2020 from California to Spokane, Wash., and Redmond/Bend in Oregon, as well as new daily service from Los Angeles to Boise, Idaho, and Missoula, Mont. The airline also announced that it has renovated its airport lounges in Anchorage, Los Angeles and Seattle and plans to open one in San Francisco in 2020.
Southwest Airlines has announced several leadership changes within its technology and marketing departments, promoting Tony Roach to managing director of customer experience; Jeff Jones from managing director to VP of technology - commercial & customer, and John Herlihy from senior director of technology to managing director of technology - technical operations. Tom Merritt was named chief technology officer in addition to his role as VP of technology - infrastructure & services, as the Enterprise Architect Team is added to his portfolio.
The 140-acre, oceanfront Breakers Palm Beach -- circa 1896 and rebuilt after a 1926 fire -- is the only family-owned grand hotel in the US, and it owes its success to a balance of revitalization and preservation. A new one-piece, 161-foot, hand-tufted lobby carpet with vivid flowers abloom is the perfect backdrop to the resort's iconic weekly floral arrangement and one example of more than $30 million in updates.
Blue World Voyages is honing in on fitness fans with its 500-passenger cruise ship that will head to off-the-beaten-path destinations with athletics-oriented shore excursions. The ship will have a sea-level saltwater pool, a sports training center, spinning and yoga classes, a golf practice area and a spa deck.
The Illinois Gaming Board says Chicago is highly unlikely to get a casino unless state lawmakers drop a 33.3% "privilege tax" that other casinos don't have to pay and that brings its total tax to a budget-busting 72%. Feasibility study consultants told the board that ditching the extra tax burden could give a Chicago casino the biggest gross in the state.
American and United Airlines are waiving change fees through Sept. 27 for passengers traveling into or out of San Francisco International Airport, where runway construction has caused flight delays and cancellations. Airlines with a major presence at the airport have also adjusted their schedules.
Continued growth is anticipated for 2020 -- the fifth year in a row of increased numbers -- according to the 2020 Global Meetings and Events Forecast. Incentive trips will be the driver in North America, and companies will sacrifice logistics for experiential activities to boost attendance and satisfaction, the report says.
TripAdvisor reports that 66 million hotel reviews were submitted in 2018 and 4.7% were rejected or removed, with 2.1% determined to be fraudulent. Nearly three-quarters of the bogus reviews were blocked before they were posted, the company said in its first Review Transparency Report, published Tuesday.
Mohegan Gaming and Entertainment will become the first tribal operator of a Las Vegas casino when it takes over Virgin Hotels Las Vegas next year. The property is a conversion of a Hard Rock Hotel, which will close in February for an eight-month renovation.
A $36 million project to convert a former retail building in Milwaukee into a hotel complex could receive a $5 million loan from the city if the full Common Council accepts a committee's endorsement. A supporter on the council called Haywood Group's Ikon hotel both a "huge gift" to a low-income area and "an incredibly high-risk venture."
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