Lawsuits have been filed against various cruise lines for not taking appropriate care to ensure the coronavirus wasn't transmitted to passengers. But the Death on the High Seas Act and a law passed nearly two centuries ago offer little chance the suits will be successful.
Hotel chains are responding to the coronavirus crisis with modified cancellation policies that include free withdrawals running roughly through spring. Meanwhile, the head of the American Hotel & Lodging Association warns that half of US hotels could close down because of the pandemic.
Hoteliers are finding that guests now appreciate being updated on cleaning and disinfecting efforts for high-touch areas, food services, housekeeping and more. "Knowing we are going above and beyond is critical, [as is] how we message [guests], how we treat them and keep them in the loop," says Agnelo Fernandes of Los Angeles' high-end Terranea Resort.
Virgin Australia staff offered an uplifting song and dance to "Don't Stop Believing" on Brisbane Airport's tarmac and in the terminal as they waved goodbye to a Virgin airplane headed out on the last international flight until the coronavirus restrictions lift.
The Playground Poker Club on the Kahnawake First Nation reservation in Quebec will debut the Playground Online Cash Games. Players can enjoy socializing, Partypoker's Cash Game lobby, private games and a 20% increase in Rake Back.
March booking volume for cruises in 2021 is up almost 10% year over year, though it's not clear how many of those are people using credits to rebook canceled cruises.
Regardless, UBS analysts say it "still shows a surprising resilience in desire to book a cruise."
Britain's Gambling Commission has fined Caesars Entertainment a record $16 million and stripped three senior managers of their licenses to work in a casino for failing to prevent money laundering and allowing people with gaming addiction to lose significant amounts of money. The order refers to a "catalog" of problems across a three-year period.
Matt Turner looks at how travel professionals can benefit from the Paycheck Protection Program and Small Business Interruption Loans laid out in the recently passed federal stimulus package. "Small businesses in the hospitality (and food) industry with more than one location could also be eligible at the store and location level," he says.
Financial assistance for the airline industry should not include terms that allows the US government to receive ownership stakes in airlines, writes Grover Norquist, president of Americans for Tax Reform. Doing so could lead to bankruptcy filings and cost workers thousands of jobs. Rather, he says, Treasury Secretary Steven Mnuchin should state that warrants will not be a part of the conditions of airlines accepting aid.
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