Almost all of Macy's stores have reopened, most with reduced hours and all with safety precautions in place, CEO Jeff Gennette said. The retailer, which reported a $3.1 billion charge in the first quarter related to the pandemic, could adjust store reopenings in some areas where the coronavirus cases are on the rise, but it doesn't expect another full shutdown, he said.
Apple's recent series of patent applications titled "Providing Verified Claims of User Identity" reveals the company is working on technology in which a device can be used to store, verify and transmit a user's personal identification, which in theory could make physical IDs such as passports and driver licenses obsolete. The system would work by verifying the user through biometric sensors on devices, such as an Apple Watch, and then securely transmitting the ID.
Lenovo has launched its Virtual Care service to help doctors manage chronically ill patients through home kits that include biometric devices to measure blood pressure and glucose levels and a Lenovo tablet programmed with "Rosie," a smart assistant that guides patients through their customized health plans. The monitoring service is intended to allow patients and doctors to communicate quickly and more efficiently, ultimately decreasing the number of in-person visits.
Lowe's CEO Marvin Ellison grew up the son of sharecroppers and is now one of just four Black Fortune 500 CEOs, and his firsthand experience of racism has driven his commitment to create more diversity in corporate America, he said during a virtual conversation hosted by NRF. He has increased the number of Black executives at Lowe's, and urges other CEOs and companies to "talk less and do more" to fight racism and increase diversity.
In 2013, Walmart pledged to hire 250,000 veterans by this year through its Veterans Welcome Home Commitment initiative. As of July 1, Walmart and Sam's Club have brought 265,000 veterans on board through the program, and the company said more than 44,000 of those hired had been promoted to higher-paying jobs.
Eight Earth Fare stores are set to reopen in Georgia, Virginia, North Carolina and South Carolina as new owners attempt to revive part of the natural grocery chain after its bankruptcy filing in February. Hulsing Enterprises President and CEO Dennis Hulsing, whose company invested in Earth Fare, teamed with Earth Fare founder Randy Talley to reopen the Ashevillle, N.C., store on June 22, with other openings planned within the next several months.
After hiring 750 employees since March to bolster its online operations, Stop & Shop announced it will now add three new "warerooms" and more than 50 new pickup locations by the end of 2020. The grocer also plans to expand its ongoing partnership with Instacart to make same-day delivery available at 321 of its more than 400 stores.
Businesses should ensure that customers can communicate on multiple channels, writes Aysha Shereen, and should also send targeted communications. She also offers eight more tips for effective communication to improve the customer experience.
Tucson Electric Power announced a plan last week that will aim for 70% of its power to come from renewable sources by 2035, driven in large part by customer demand for green power. "We know our customers count on us to make smart energy decisions, providing more sustainable service that remains reliable and affordable," says Joseph Barrios, a spokesman for the Arizona utility.
Neela Montgomery will step down as Crate & Barrel CEO effective Aug. 1, making her the retailer's third chief executive to step down in the past six years. During her tenure, she has overseen the retailer's omnichannel integration, growth of the sister brand CB2 and the creation of The Table at Crate restaurant.
- Page 1