Industry News
Multichannel Retail
Top stories summarized by our editors
10/25/2021

Canada's retail sales dipped an estimated 1.9% in September after a larger-than-forecast 2.1% increase in August, according to Statistics Canada. Possible reasons for the September slowdown include supply chain delays and a shift in consumer spending as venues including movie theaters and gyms opened back up.

10/25/2021

Uniqlo has debuted a fashion recycling programme in Japan aimed at giving new life to used Heat Tech tops and down jackets. Under the Re:Uniqlo promotion, which runs through the end of November, customers can trade their used pieces for cash and the retailer will donate usable garments to disadvantaged groups and recycle the rest.

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SoraNews24 (Japan)
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Uniqlo
10/25/2021

Online fashion retailer Zalando has adopted a sustainability strategy that includes expanding sales of pre-owned pieces and investing in companies such as Infinited Fiber, which makes textiles from recycled materials. Over the next two years, German-based Zalando aims to extend the life of at least 50 million fashion items.

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Zalando, Zalando
10/22/2021

US consumers are expected to spend an average of $998 on the holidays this year, about the same as last year, with 90% planning to celebrate either Christmas, Hanukkah or Kwanza, compared with 87% last year, according a survey from NRF and Prosper Insights & Analytics. "Consumers are ready to celebrate, and gift-giving is high on the list. The retail industry is working diligently with ports, labor, shippers and transportation providers as well as government officials to overcome supply chain challenges and make sure consumers have access to the gifts they want to give and, just as important, receive," NRF President and CEO Matthew Shay said.

10/22/2021

J.C. Penney has unveiled its new JCPenney Beauty concept online and in 10 stores, with plans for a nationwide rollout in the second half of next year as the department store's partnership with Sephora ends. The retailer reimagined its beauty department with a focus on serving diverse customers including people of color and Black and Indigenous people, and the department store will be the first retail partner for many independent and emerging beauty brands, Chief Merchandising Officer Michelle Wlazlo said.

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Sephora
10/22/2021

Intel CEO Pat Gelsinger has outlined a four-year plan to invest in contract manufacturing, new factories and core engineering. Contract manufacturing "will really have minimal impact in the next couple of years, and then it'll really deliver in years four and five, and in the second half of the decade more significantly," Gelsinger says.

10/22/2021

Crocs' signature clogs aren't complicated to produce, which means manufacturing can be easily shifted from one place to another -- a benefit that's helping the footwear brand keep merchandise in stock despite the current supply chain challenges, CEO Andrew Rees said. Factory closures in Vietnam because of the pandemic led Crocs to move some manufacturing to China and Bosnia, and it's also expanding production in Indonesia and planning to add capacity in India.

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CNBC
10/22/2021

Amazon has opened a 350,000-square-foot factory in Westborough, Mass., that will produce the robotic platforms called "drive units" that move shelves of merchandise inside the e-commerce giant's fulfillment centers. The company has installed 350,000 of the units at facilities around the world since acquiring Kiva Systems nine years ago.

10/22/2021

Online out-of-stocks in 18 product categories were up 24% in August from the same month last year and 172% from January 2020, according to Adobe Analytics, which analyzed more than 1 trillion visits to many of the 100 biggest US online retail sites. Apparel is the category with the highest level of out-of-stocks, and sporting goods, baby products, electronics and pet products round out the top five.

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CNN
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Apparel
10/22/2021

Canada-based T&T Supermarkets' latest store opening in British Columbia will also serve online and in-app grocery orders for delivery or in-store pickup. The Asian grocery chain opened its first store 18 years ago in Vancouver and has since grown to 28 locations in Alberta, British Columbia and Ontario.

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Progressive Grocer
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