Industry News
Multichannel Retail
Top stories summarized by our editors
10/1/2020

UK supermarket chain Waitrose will test sales of Christmas wrapping paper that's not wrapped in plastic this year. The stores will sell two designs of the paper that will be wrapped in a bit of extra paper, with an eye on expanding the programme to more designs next year.

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Waitrose
10/1/2020

US-based General Atlantic will invest $498 million to acquire a 0.84% interest in India's Reliance Retail, the retail arm of Reliance Industries. The investment from the private equity firm, which values Reliance at $58 billion, comes after Reliance's May launch of online grocer JioMart.

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Forbes
10/1/2020

Argentina-based payment startup Uala expanded into Mexico this week with the launch of prepaid cards that are managed through its mobile app, CEO Pierpaolo Barbieri said. Customers who sign up for the app receive a Mastercard account they can use to load and withdraw cash at retailers, including Wal-Mart de Mexico, Sam's Club and 7-Eleven.

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Pierpaolo Barbieri, Wal-Mart, Sam
10/1/2020

Woodland Mall in Kentwood, Mich., will invite shoppers to explore 40 regional businesses next month during its Black-owned Business Showcase. "Our vision is to provide a venue where Black-owned businesses can come together under one roof to showcase who they are and what they offer to our entire community," said Robinson Popcorn owner Benjamin Robinson, who suggested the shopping center play host for the showcase.

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Woodland Mall, Robinson Popcorn
9/30/2020

The Amazon Explore virtual experience has launched in beta, offering users the chance to take landmark tours and cultural classes with Amazon-trained experts in 16 countries. The interactive experience, which also allows users to virtually shop in some of the markets visited, is invitation-only at this time.

9/30/2020

Minnesota's Mall of America has opened its doors to 17 small businesses owned by women and people of color whose shops were hurt by the pandemic and damaged during recent civil unrest. The mall is giving free space to the businesses for a minimum of six months as part of a new project called the Community Commons.

9/30/2020

S.C. Johnson has expanded its portfolio of cleaning products packaged in plastic collected from the Social Plastic program, which collects plastic before it enters the ocean. Three Windex formulas sold in the US and Canada as well as the Mr Muscle Platinum Window & Glass Cleaner brand in the UK and Ireland are now packaged in 100% recycled ocean-bound plastic.

9/30/2020

Nars Cosmetics has increased consumer engagement and its customer base with personalized quizzes that aim to learn more about consumers and their preferences, said Jennifer Jackson, vice president of global marketing. "We hope that by delivering a fun, gamified type of quiz in providing a recommendation, they'll see the value in opting into our [email and social] communications," she said.

9/30/2020

Nordstrom will stop selling products made with fur and exotic animal skins at its namesake, Nordstrom Rack and Last Chance stores by the end of 2021. The retailer stopped using furs and exotic skins in its private-label fashion lines several years ago, and other retailers including Macy's and Bloomingdale's have made similar moves.

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Footwear News, CNN
9/30/2020

J2 Global has struck a deal to acquire online coupon firm RetailMeNot from MacAndrews & Forbes in a deal valued at about $420 million. RetailMeNot provides coupon services for online and in-store shoppers at more than 5,000 retailers such as Best Buy, Macy's and Sephora.

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j2 Global, RetailMeNot, Sephora