New York City's legendary Waldorf Astoria will continue its glamorous history in dramatically new form if its new Chinese owner succeeds with an almost $3 billion gamble. Anbang Insurance Group paid $1.95 billion for the famed property and is spending $1 billion on renovations for 375 upscale condos and 375 hotel rooms.
Keeping and satisfying high-quality kitchen staff in a tight labor market requires constant communication and training opportunities, hotel food and beverage directors advise. "Employees stay longer and are inclined to perform better because someone showed them they matter," says Hospitality House executive Marianna Alfa.
Cincinnati's Millennium Hotel will close Dec. 31, eliminating 97 jobs and leading to a fate still undecided. The Port of Greater Cincinnati Development Authority is considering purchasing the 872-room downtown property and may demolish it, while business leaders are studying whether to build a new hotel and expanded convention center on the site.
Connective technology such as voice assistants Alexa and Google is becoming standard in new hotel rooms, but the amenity may be raising privacy and security risks that operators and owners aren't prepared to handle, hospitality services executive Shreyas Patel writes. Meeting these concerns presents sizeable cost issues, he warns.
Silicon Valley hotels compete across a wide array of amenities, but the focus on innovation is their common denominator. Voice-activated room lighting, high-tech gyms, CBD spa treatments and digital concierge service are among the innovative highlights.
Procter & Gamble's Pantene brand is supporting the Dresscode Project in the fight to end discrimination against transgender people in beauty salons. The two groups are creating a searchable network of trans-friendly salons and supplying the network with training and resources.
Executive Daisy Auger-Dominguez believes the biggest factor obstructing leaders from promoting inclusion and diversity within their organization is fear of misstep, and she sets forth several bullet points on how they can lean in and move the initiative forward. She advises those at the top level to set fear aside and ask their employee questions on current policies or to seek knowledge through resources, such as "So You Want to Talk About Race" and "Bold World."
The single-room spa in Chanel's Beauty Boutique at the Holt Renfrew department store in Toronto is modeled after the luxury brand's spa at The Ritz in Paris. The 75-minute Le Soin Illuminateur facial is a signature treatment.
Just Jill Beauty and Wellness in Austin, Texas, offers micro-needling and microcurrent treatments as nonsurgical methods for healing, repairing and tightening facial skin. "I like to call it my preventative maintenance for my face," said one customer.
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