Hospitality
Top stories summarized by our editors
9/18/2019

The 140-acre, oceanfront Breakers Palm Beach -- circa 1896 and rebuilt after a 1926 fire -- is the only family-owned grand hotel in the US, and it owes its success to a balance of revitalization and preservation. A new one-piece, 161-foot, hand-tufted lobby carpet with vivid flowers abloom is the perfect backdrop to the resort's iconic weekly floral arrangement and one example of more than $30 million in updates.

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Forbes
9/18/2019

TripAdvisor reports that 66 million hotel reviews were submitted in 2018 and 4.7% were rejected or removed, with 2.1% determined to be fraudulent. Nearly three-quarters of the bogus reviews were blocked before they were posted, the company said in its first Review Transparency Report, published Tuesday.

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TripAdvisor
9/18/2019

Mohegan Gaming and Entertainment will become the first tribal operator of a Las Vegas casino when it takes over Virgin Hotels Las Vegas next year. The property is a conversion of a Hard Rock Hotel, which will close in February for an eight-month renovation.

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Tribal group, Hard Rock Hotel
9/18/2019

A $36 million project to convert a former retail building in Milwaukee into a hotel complex could receive a $5 million loan from the city if the full Common Council accepts a committee's endorsement. A supporter on the council called Haywood Group's Ikon hotel both a "huge gift" to a low-income area and "an incredibly high-risk venture."

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Common Council
9/18/2019

AquaGold Microneedling at the New England Skin Center, the O2 Restorative Facial at the Mandarin Oriental hotel spa and Bliss Spa's Powerhouse Facial are recommended spa treatments available around Boston.

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Bliss Spa, Mandarin Oriental
9/18/2019

Clashing lines, pastels, translucent colors and matte finishes are all ways to stay on trend with purple nail polish, according to Cosmo.

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Cosmopolitan
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Instagram
9/18/2019

Luxury hoteliers would be wise to develop relationships with luxury travel agencies and better understand what such advisors handle. For example, fast-growing agency Protravel International serves half luxury leisure clients and half corporate business -- which mostly entails CEOs and other top C-suite executives seeking vacation-planning.

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Skift
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Protravel International
9/18/2019

Debuting in 1875 as the world's largest hotel, the four-diamond Palace Hotel in San Francisco is now in Marriott International's Luxury Collection. Oak doors, 11-foot ceilings and "magnificent windows" with views of downtown are among the original touches, while a glass-domed swimming pool, health club and 24-hour room service represent newer additions, Laura Parker writes.

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Forbes
9/18/2019

When you're dating or married, your partner's easy self-assurance and ability to anticipate your needs are welcome characteristics. The same holds true for luxury hotels, where each staff member's innate understanding of and comfort with a brand's touchstones and marriage-like knowledge of each guest's desires spell success.

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Skift
9/18/2019

Mobile bookings for hotels and airlines are soaring in the Middle East and North Africa, according to a Cleartrip/Flyin report, just as in the US, where voice-based mobile booking is growing. "This region has one of the highest mobile penetration rates in the world, and it's being reflected in the travel sector," Cleartrip's Amit Taneja says.

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Wamda (UAE)
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Cleartrip