Alaska Airlines is adding eight new routes in early 2020 from California to Spokane, Wash., and Redmond/Bend in Oregon, as well as new daily service from Los Angeles to Boise, Idaho, and Missoula, Mont. The airline also announced that it has renovated its airport lounges in Anchorage, Los Angeles and Seattle and plans to open one in San Francisco in 2020.
Southwest Airlines has announced several leadership changes within its technology and marketing departments, promoting Tony Roach to managing director of customer experience; Jeff Jones from managing director to VP of technology - commercial & customer, and John Herlihy from senior director of technology to managing director of technology - technical operations. Tom Merritt was named chief technology officer in addition to his role as VP of technology - infrastructure & services, as the Enterprise Architect Team is added to his portfolio.
Blue World Voyages is honing in on fitness fans with its 500-passenger cruise ship that will head to off-the-beaten-path destinations with athletics-oriented shore excursions. The ship will have a sea-level saltwater pool, a sports training center, spinning and yoga classes, a golf practice area and a spa deck.
American and United Airlines are waiving change fees through Sept. 27 for passengers traveling into or out of San Francisco International Airport, where runway construction has caused flight delays and cancellations. Airlines with a major presence at the airport have also adjusted their schedules.
Continued growth is anticipated for 2020 -- the fifth year in a row of increased numbers -- according to the 2020 Global Meetings and Events Forecast. Incentive trips will be the driver in North America, and companies will sacrifice logistics for experiential activities to boost attendance and satisfaction, the report says.
JetBlue customers in New York's John F. Kennedy International Airport's T5 terminal will enjoy major concessions upgrades as seven new restaurants have been added. The terminal, which features numerous niche stores and restaurants "native" to New York City, will welcome Melt Shop, Otto's Tacos, Ovenly, and Shake Shack among others. "Besides wanting to showcase all that our birthplace has to offer, we remember being a New York start-up and are always looking to give back to the community that’s supported us from the very beginning," JetBlue's Mariya Stoyanova says.
Air Canada Cargo's partnership with Drone Delivery Canada will begin deliveries next month. The drones will carry parts, tools and repair equipment around the Toronto suburb of Vaughan for Vision Profile Extrusions, a group of companies focusing on the building products industry.
Draughon-Miller Central Texas Regional Airport received a $2.1 million grant from the Texas Department of Transportation. The grant will cover improvements including airfield lighting and replacement of taxiway and runway signage panels.
Seattle-Tacoma International Airport has opened a new nursing suite as a part of the airport's North Satellite modernization project. The new mother's room offers breastfeeding mothers private areas that can be curtained off as well as lounging space, a dedicated restroom, and sinks with filtered water to clean equipment. The spa-themed facility is scheduled to be open from 4 a.m. to 11 p.m., but will stay open until Alaska Airlines flights are complete.
The French airport operator Groupe ADP has won contracts to offer planning services to Denver International Airport and six airports in the New York City area. American Airlines chose the company to plan the $340 million expansion of Terminal 8 at John Fitzgerald Kennedy International Airport, which is scheduled for completion in 2022.
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